Shipping Policy
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method | Province | Shipment Cost |
Standard – Value Under $40 | Ontario | $15.00+ |
Standard – Value Under $40 | Outside Ontario | $35.00+ |
shipping costs will range from $15.00 – $35.00. This will depend on how much product is being shipped. See total at checkout for precise amount.
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Damages
MartindaleMediSpa.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Customs, Duties, and Taxes
MartindaleMediSpa.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping Policy
We currently do not ship outside of Canada.
